Privacy Policy

Smooth Relocation Van Lines ("we," "us," or "our") respects your privacy. This policy explains what information we collect through smoothrelocationvanlines.com, how we use it, and the choices you have.

Information We Collect

When you request a quote or contact us, we collect the information you provide:

• Contact details - your name, phone number, and email address
• Move details - origin, destination, preferred date, and move size

We also collect limited technical information automatically when you visit the site, including the page you landed on, the pages you visit, your referral source, and campaign parameters (such as UTM tags) attached to the link you clicked. We use browser storage to remember how you first found us so we can attribute your inquiry correctly.

How We Use Your Information

• To prepare and deliver your free moving quote
• To contact you about your move by phone, email, or text message (with your consent)
• To plan, schedule, and perform moving services you book with us
• To understand which marketing channels bring customers to us
• To improve our website and services

Text Message (SMS) Consent

If you check the consent box on our quote form, you agree to receive calls and text messages about your move from Smooth Relocation Van Lines. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message or by contacting us. Consent to receive messages is not a condition of purchasing any service.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate - such as website hosting, secure data storage, email delivery, and the customer relationship tools we use to manage inquiries - and only as needed to respond to you and perform our services. We may also disclose information if required by law.

Data Retention

We keep inquiry and customer records as long as needed to serve you, meet legal and regulatory requirements that apply to interstate carriers, and maintain business records. You may request deletion of your information at any time (see below).

Your Choices

• Opt out of text messages by replying STOP
• Ask us not to contact you by emailing or calling us
• Request a copy of the information we hold about you
• Request correction or deletion of your information

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with its effective date.

Contact Us

Smooth Relocation Van Lines
1900 N Austin Ave, Chicago, IL 60639
Phone: 877-240-4766
Email: Info@smoothrelocationvanlines.com