Terms & Conditions

These terms govern your use of smoothrelocationvanlines.com and the services offered by Smooth Relocation Van Lines, a licensed interstate moving carrier (US DOT 282-7588, ICC-MC 944141). By using this website or requesting a quote, you agree to these terms.

Our Services

Smooth Relocation Van Lines provides residential and commercial moving, packing, unpacking, storage, and related relocation services. Service availability, timing, and pricing depend on your specific route, inventory, and dates.

Quotes and Estimates

• Online and phone quotes are estimates based on the information you provide and are not binding until confirmed in a written agreement.
• Your final written quote covers pricing, timeframe, and delivery estimates. The price in your written agreement is the price you pay for the services listed in it.
• Changes to your inventory, dates, access conditions, or services requested may change the price - any changes are documented before work proceeds.

Promotions

Promotional offers (such as limited-time discounts) apply to new bookings only, cannot be combined with other offers, and may be modified or withdrawn at any time. A promotion applies only when confirmed in your written quote.

Estimates of Transit Time

Delivery windows are good-faith estimates. Weather, road conditions, and carrier scheduling can affect transit times, including ocean legs on Alaska and Hawaii moves. Your written agreement states the delivery window for your move.

Valuation and Claims

Interstate moves include released valuation coverage as required by federal law, and additional valuation options are available before your move. Any claim for loss or damage must be submitted in writing within the timeframes stated in your bill of lading.

Website Use

• Content on this website is for general information and is provided as-is.
• All content, branding, and imagery are the property of Smooth Relocation Van Lines and may not be reused without permission.
• You agree not to misuse the website or submit false information.

Limitation of Liability

To the fullest extent permitted by law, Smooth Relocation Van Lines is not liable for indirect, incidental, or consequential damages arising from use of this website. Liability related to moving services is governed by your written agreement, bill of lading, and applicable federal regulations.

Governing Law

These terms are governed by the laws of the State of Illinois, without regard to its conflict of law rules. Interstate moving services are also subject to applicable federal transportation regulations.

Changes to These Terms

We may update these terms from time to time. The latest version will always be posted on this page with its effective date.

Contact Us

Smooth Relocation Van Lines
1900 N Austin Ave, Chicago, IL 60639
Phone: 877-240-4766
Email: Info@smoothrelocationvanlines.com